When anyone can book a call, your calendar fills with people who only wanted the price, and the serious ones forget to turn up. Every empty slot is an hour you could have spent with a client. Take the free test to see where your calls are slipping away.The wrong people book, and the right people forget to come. See where your calls are slipping away.
A booking link on its own lets anyone into your calendar. People who only wanted a price take the slots, serious clients find nothing free this week, and people who booked weeks ahead have moved on by the day. None of it shows up as a lost sale. It looks like a busy week with little to show for it. This is how it usually goes.
Each piece closes one of the gaps above. Rachel would have seen a slot this week, because the people who fit are shown your soonest times. Ben would have had two reminders and an easy way to move his call instead of missing it. Karen would have heard from you with an answer about cost and a time to start. Each piece works on its own, and they work best together.
People tell you what they need, their budget and their timeline before they can book. Those who fit book straight away. Those who only wanted a price get your price list and a useful guide instead of a call.
Qualified people see your earliest times and book the right kind of call with the right person, so a serious client never waits three weeks for a first conversation.
Every booking gets a confirmation, a reminder the day before and another an hour before, by email and text, with an easy way to move the time instead of missing it.
People who say they need to think about it get a recap of what you discussed, an answer to the question they were stuck on and a simple way to book the next step, so nobody is forgotten.
We rewrite the messaging so the clients you want recognise themselves on the first screen, refresh the brand, and rebuild the site with the questions, the booking and the reminders built in. We also add a page for each service and each city you work in, so someone looking for exit planning in Dallas lands on a page written for them.
Website overhaul · priced after a short conversationClient work is labelled as client work. A rebuild is a website we rebuilt on our own to show what we would change and why. Those businesses have not hired us, and every rebuild says so.
See all case studies →New patients had to phone during opening hours to book. We rebuilt it so they answer a few questions, book an assessment online and get a text reminder, with a page for each condition the clinic treats.
We try each funnel on our own ventures first: BigPlug, a social selling app, and Joygiver, a group gifting app. If something does not work there, we fix it before it reaches a client.
Most businesses start with the audit. You can fix what it finds yourself, or have us build the fix for you, and keep us on to improve it each month.
A recorded teardown of how your business handles a call request today, from the first visit to the paying client, with a ranked list of what to fix first.
We build the qualifying questions, booking, reminders and follow-up, and connect them to the calendar you already use.
Each month we watch where people drop off, improve what is already there and add what is missing as you grow.
Need the website rebuilt as well? The website overhaul covers messaging, brand and a smarter site, and is priced after a short conversation.